On last Tuesday, the site went dark. Completely offline. And the reason? Squarespace messed up. This wasn’t just a small glitch. It was a massive failure, and it makes no sense at all.
I launched this site back in July 2020. At the time, Google Domains was still alive and working perfectly with Google Blogspot. I paid twelve dollars a year for my domain, renewed it without a problem, and in 2023 I even put it on auto-renew so I wouldn’t have to worry about it again. It was simple, easy, and reliable.
Then Google decided to shut down Google Domains and move everything to Squarespace. Annoying, but fine. The site stayed up through 2023 and 2024 without issue. Fast forward to 2025. I tried to visit the site It loaded slowly and then failed completely. When I checked my account, I was shocked to see that Squarespace claimed my domain had expired. But here’s the problem: my account clearly showed that the domain didn’t expire until August 2026.
August. Twenty Twenty SIX!!!!
It is 2025. Not 2026. My domain should still be alive right now. How does a company that literally manages domains not understand what year it is? I went to customer support, expecting a quick fix. Instead, they told me I had to verify ownership. Back when I started this site, I was only thirteen. I didn’t have a credit card, so the domain was originally purchased under my parents’ email. I had to dig through old accounts, reset information, and waste time proving what should have been obvious: the domain was already paid for and active until 2026.
And to make matters worse, Squarespace never sent me a single email about expiration. Not one. My email was on the account, I was an admin, I was the owner, but I never received any warning. Why? Probably because their system was convinced it was already 2026. After all that, I still had to pay Squarespace twelve dollars for a domain I did not need to pay for. And even then, the site didn’t come back up until I transferred the domain to another provider and had to get them to approve it. (I also had to pay the new provider for my domain)
So let me get this straight. They said my domain expired in 2026. They shut it off in 2025 anyway. They made me pay for it again. And had i not called them the transfer would have taken up to five DAYS!!! . This isn’t just a minor bug. It’s total incompetence. If your system can’t tell the difference between 2025 and 2026, you have no business managing domains. Squarespace failed me at every step: no email warnings, wrong expiration date, pointless fees, and broken support. All I wanted was for the site I paid for to stay online. Instead, I got a nightmare.
I’m not using Squarespace again. I’m not trusting them with domains. I’m not touching their website builder. And You shouldn't either. God bless and Tech Talk To You Later!!!
Tech out thetechboy.org/teen
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